Civica ECLIPSE
5.5#14 in social work case managementWeb
VisitCivica ECLIPSE vs In-Form
What both publish
| Fact | Civica ECLIPSE | In-Form |
|---|---|---|
| Headquarters | London, United Kingdom | London, United Kingdom |
| Integrations | Civica says ECLIPSE connects with an organisation’s existing ecosystem using an open API. | Listed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise. |
| Purpose | ECLIPSE is a cloud-native case management platform for social care, including adult and children’s services. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Security controls | Civica’s ECLIPSE processing schedule says information security follows ISO 27001 security controls. | Documented controls include MFA, optional SSO, IP restrictions, SSL/TLS, access profiles, audit logs and UK data-centre storage. |
| Support | Civica Always On provides continuous online access to support resources, request management, discussion forums and learning materials. | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. |
Civica ECLIPSE plans
- Civica ECLIPSEPriced on request
In-Form plans
- CommunityFree
- In-Form Essential£165 a year
- Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
Pick Civica ECLIPSE if…
You want what its maker publishes above — check its page for the details.
Pick In-Form if…
In-Form is aimed at non-profit organisations managing client relationships and casework, particularly housing and homelessness services. The available features also address family, mental health, addiction, employment, refugee, and veteran services.