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CheckYourDM vs Trengo

Trengo logo

Trengo

7.3#3 in instagram dm automation toolsFrom €299 a month
AndroidiOSWebAPI
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What both publish

FactCheckYourDMTrengo
CompanyThe privacy policy says CheckYourDM is operated from India; the About page names Mrinal as founder.Trengo says it was founded in Utrecht, Netherlands, in 2017.
IntegrationsThe Business plan lists tool connections including Zapier, plus API access.The integration hub lists tools including HubSpot, Salesforce, Shopify, WooCommerce, and BigCommerce.
ProductCheckYourDM automates Instagram comments, story replies, and DMs for creators, coaches, agencies, and small businesses.Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared team inbox.
SecurityThe privacy policy says Instagram access tokens are encrypted at rest with AES-256-GCM and traffic is encrypted in transit with TLS.Trengo says its application is hosted on AWS, backups are encrypted, and app communication uses TLS with HSTS.
SupportThe Business plan includes priority support, and the site provides an email contact at [email protected].Plan support ranges from email and messaging to phone support and a dedicated success manager on Enterprise.

CheckYourDM plans

  • FreeFree
  • Business—
  • Creator—

Trengo plans

  • Boost€299 a month
  • Pro€499 a month
  • Enterprise—
  • Boost (annually billed)€299 a month
  • Boost (monthly billed)€349 a month
  • Pro (annually billed)€499 a month

Pick CheckYourDM if…

CheckYourDM suits creators, coaches, agencies, and small businesses that use an Instagram Business or Creator account. It is not an option for users relying on a Personal Instagram account.

Pick Trengo if…

Trengo suits teams that handle customer conversations across several channels and need shared inbox collaboration. Its API and integrations may also suit teams connecting the inbox to other business tools.

Charts they share