Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Subiz
What both publish
| Fact | Chatwoot | Subiz |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Live agent chat | Yes | Yes |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Subiz describes itself as a messaging CRM and customer interaction platform that brings customer conversations from channels such as Facebook, Zalo, and websites into one screen. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The maker says its support team is available 24/7 and lists [email protected] and a Hanoi customer support phone number. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Subiz plans
- Basic—
- Advanced—
- Enterprise—
- Gói cơ bản3,994,000 VND a year
- Gói nâng cao7,834,000 VND a year
- Gói doanh nghiệpPriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Subiz if…
You want what its maker publishes above — check its page for the details.