Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Slaask
What both publish
| Fact | Chatwoot | Slaask |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Listed integrations | 15 | 50 |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 29 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Slaask describes itself as a customer service app for Slack users that brings team and customer communications together in Slack. |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | The Plus plan lists a secure help desk using HTTPS, and the feature catalog describes the widget as fast, secure, and reliable. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | Standard includes 24/7 human support, and the GDPR page says questions are accepted 24/7 via live chat or email. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Slaask plans
- Standard$29 a month
- Plus$49 a month
- Pro$99 a month
- Enterprise$199 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Slaask if…
You want what its maker publishes above — check its page for the details.