Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs SimplyChat
SimplyChat
5.7#94 in live chat softwareFrom $29.99 a monthWeb
VisitWhat both publish
| Fact | Chatwoot | SimplyChat |
|---|---|---|
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | Priority support is included with the listed plan. |
| Visitor tracking | Yes | The dashboard shows visitors’ current pages, referral and UTM details, page history, device, browser, operating system, country, and city. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
SimplyChat plans
- SimplyChat$29.99 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick SimplyChat if…
You want what its maker publishes above — check its page for the details.