Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Request Tracker
Request Tracker
5.5#98 in help desk softwareAPI
VisitWhat both publish
| Fact | Chatwoot | Request Tracker |
|---|---|---|
| Founded | 2016 | 2001 |
| Free plan | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Request Tracker plans
- RT Open Source—
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Request Tracker if…
You want what its maker publishes above — check its page for the details.