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Chatwoot vs Qiscus

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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Qiscus

7.7#6 in whatsapp customer service softwareFrom $115 a month
AndroidiOSWebAPI
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What both publish

FactChatwootQiscus
Founded20162013

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Qiscus plans

  • Startup$115 a month
  • Grow$270 a month
  • EnterprisePriced on request
  • Helpdesk EssentialPriced on request
  • Helpdesk GroupPriced on request
  • Omnichannel ChatPriced on request

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick Qiscus if…

Qiscus may suit customer service, sales and marketing, developer and IT, or operations teams handling several customer channels. Its routing, analytics and agent-assistance features are relevant to businesses managing shared conversations.

Charts they share