
Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Chatwoot | Pure Chat |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2016 | 2012 |
| Free plan | Yes | No |
| Included agent seats | 2 | 4 |
| Listed integrations | 15 | 5000 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
You want what its maker publishes above — check its page for the details.