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Chatwoot vs Pure Chat

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatwootPure Chat
Chat channelsomnichannelwebsite
Founded20162012
Free planYesNo
Included agent seats24
Listed integrations155000
Live agent chatYesYes
Visitor trackingYesYes

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Pure Chat plans

  • Growth—
  • PRO—

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick Pure Chat if…

You want what its maker publishes above — check its page for the details.

Charts they share