
Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Chatwoot | MyLiveChat |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2016 | 2003 |
| Free plan | Yes | Yes |
| Included agent seats | 2 | 1 |
| Listed integrations | 15 | 45 |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 15 |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
MyLiveChat suits organizations that want website visitors to connect with live agents or a chatbot. Its plan options include different seat counts and chat-history periods.