
Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Chatwoot | Mibew Messenger |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Live agent chat | Yes | Yes |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The project lists an email address for technical support, feature proposals, and patches, and points users to its forum and bug tracker. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
You want what its maker publishes above — check its page for the details.