Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs LooperChat
LooperChat
7.9#23 in live chat softwareFrom $30 a monthFree planAndroidiOSWebSelf-hosted
VisitWhat both publish
| Fact | Chatwoot | LooperChat |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 30 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | LooperChat provides AI-powered live chat and chatbot tools for websites. |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | The privacy policy says Transfon uses security measures to protect personal information and stored data from unauthorized access, alteration, disclosure, or destruction. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The pricing page lists community support for Free, email support for Basic, priority support for Business, and a dedicated support engineer for Enterprise. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
LooperChat plans
- FreeFree
- Basic$30 a month
- Business$90 a month
- EnterprisePriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick LooperChat if…
You want what its maker publishes above — check its page for the details.