Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Live Chat 3
Live Chat 3
7.0#61 in live chat software$24 one-timeAndroidiOSWebLinux
VisitWhat both publish
| Fact | Chatwoot | Live Chat 3 |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | No |
| Live agent chat | Yes | Yes |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The maker says it offers support through a contact form, usually responds within 24 hours, and has an average support rating of 4.9 out of 5 stars. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Live Chat 3 plans
- Live Chat 3$24, paid once
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Live Chat 3 if…
You want what its maker publishes above — check its page for the details.