Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Lime Talk
What both publish
| Fact | Chatwoot | Lime Talk |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2016 | 2012 |
| Free plan | Yes | No |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 4.2 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Lime Talk is an online chat service for websites and e-shops intended to help businesses communicate with visitors and increase sales. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The plan includes fast customer support, and the Help Center provides setup, usage, billing, and troubleshooting guidance. |
| Visitor tracking | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Lime Talk plans
- Lime TalkFree
- White-labeled chatbox$8.40 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Lime Talk if…
You want what its maker publishes above — check its page for the details.