Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Elfsight AI Chatbot
Elfsight AI Chatbot
7.1#55 in live chat softwareFree planFree planWebAPI
VisitWhat both publish
| Fact | Chatwoot | Elfsight AI Chatbot |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Knowledge base | Chatwoot provides customizable help-center portals, multiple portals for different brands or products, multilingual content, and AI-powered search. | It can learn from website pages and uploaded files, text, and Q&A; supported file formats include PDF, TXT, JSON, DOCX, PPTX, HTML, and MD. |
| Live agent chat | Yes | No |
| Paid from | 19 | 5 |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The pricing page lists free installation service on all displayed plans, with support ranging from bug fixes on Free to priority support and live chat on Premium. |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Elfsight AI Chatbot plans
- FreeFree
- Basic$5 a year
- Pro$10 a year
- Premium$20 a year
- Enterprise T1$30 a year
- Enterprise T2$40 a year
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Elfsight AI Chatbot if…
You want what its maker publishes above — check its page for the details.