Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs DevRev
What both publish
| Fact | Chatwoot | DevRev |
|---|---|---|
| Founded | 2016 | 2020 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | DevRev describes Computer as an enterprise AI product that builds a knowledge graph from connected business systems and powers enterprise search, employee service desks, and customer self-service support, including voice. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The pricing page lists Bronze-level support for Mini, Silver-level support for Pro, and Gold-level support for Max. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
DevRev plans
- MiniFree
- MaxPriced on request
- ProPriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick DevRev if…
You want what its maker publishes above — check its page for the details.