ChatWhale
7.3#7 in loyalty program softwareFrom $29 a monthFree planWeb
VisitChatWhale vs Loopy Loyalty
Loopy Loyalty
7.5#4 in loyalty program softwareFrom $250 a yearAndroidiOSWebAPI
VisitWhat both publish
| Fact | ChatWhale | Loopy Loyalty |
|---|---|---|
| Analytics | The dashboard is described as reporting promotion performance, customer types, trends, and subscriber analytics over selected date periods. | Reporting covers signups, visits, redemptions, customer activity and campaign performance. |
| Documentation | The maker pages reviewed do not provide a documentation or help-center link in the available homepage content. | The help center provides setup guides, troubleshooting articles, integration instructions and Stamper App documentation. |
| Integrations | The homepage identifies Facebook Pages, Facebook Messenger, and Facebook Ads as the product's Facebook-related channels and acquisition tools. | Official integration guidance covers Zapier, Make, Google Sheets, Acuity, Mailchimp and Square POS workflows. |
| Licence | ChatWhale's terms say intellectual property including source code created for the service remains ChatWhale's property. | Terms state that PassKit owns the platform software, APIs, designs and trademarks while customers retain ownership of their data and passes. |
| Messaging | The platform supports broadcasts, customer groups, one-to-one messaging with history and profiles, and automated welcome and engagement messages. | Smart messaging sends updates and reminders through Apple Wallet and Google Wallet. |
| Product | ChatWhale gamifies customer engagement with chatbots and loyalty rewards through Facebook Pages and Messenger. | Loopy Loyalty creates and manages digital stamp cards stored in Apple Wallet and Google Wallet, without requiring a customer app. |
| Rating on G2 | 5 out of 5 from 1 review. | 3.6 out of 5 from 6 reviews |
| Support | The terms say technical support is available only by email at [email protected]. | Help documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour. |
ChatWhale plans
- Everything You Need$29 a month
- Rapid Growth$99 a month
- Starting OutFree
Loopy Loyalty plans
- Starter$25 a month
- Growth$69 a month
- Ultimate$95 a month
- Starter$250 a year
- Growth$690 a year
- Ultimate$950 a year
Pick ChatWhale if…
ChatWhale may suit businesses seeking to run chatbot campaigns, customer messaging, and scratchcard promotions through Facebook Pages and Messenger. Its dashboard and subscriber tools are relevant to teams tracking campaign and audience activity.
Pick Loopy Loyalty if…
Loopy Loyalty suits small businesses such as cafes, restaurants, salons, wellness, pet-service, and fitness businesses. It fits teams wanting wallet-based loyalty cards, customer messaging, and campaign management across iOS, Android, and web.