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Chatsmart vs Voiceflow

Chatsmart

6.9#138 in chatbot buildersFrom $25 a month
Free planWebAPI
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Voiceflow logo

Voiceflow

9.0#1 in chatbot buildersFrom $972 a year
Free planAndroidiOSWebAPI
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What both publish

FactChatsmartVoiceflow
Deployment channelsmultichannelmultichannel
IntegrationsThe homepage says agents can integrate with Slack and WhatsApp; the pricing page lists a Crisp plugin and Slack bot on the Start plan.Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio.
Knowledge-base answersYesYes
ProductChatsmart describes itself as a no-code platform for creating custom chatbots trained on a user's data.Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages.

Chatsmart plans

  • Start$25 a month
  • Business$99 a month
  • Enterprise$499 a month
  • DiscoverFree

Voiceflow plans

  • StarterFree
  • Agencies & PartnersFree
  • Pro$120 a month
  • Business$500 a month
  • Pro$972 a year
  • EnterprisePriced on request

Pick Chatsmart if…

You want what its maker publishes above — check its page for the details.

Pick Voiceflow if…

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.

Charts they share