Chative
7.3#44 in live chat softwareFrom $10 a monthFree planAndroidiOSWebAPI
VisitChative vs Freshchat
What both publish
| Fact | Chative | Freshchat |
|---|---|---|
| Integrations | The maker lists Facebook Messenger, Instagram Business, Zalo OA, WhatsApp Business, Shopify, and WooCommerce among supported channels or commerce integrations. | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. |
| Mobile apps | Chative provides iOS and Android apps for managing conversations, customer information, team collaboration, and real-time notifications. | Freshchat has iOS and Android apps that let agents respond, assign conversations, add private notes, resolve chats, and receive push notifications. |
| Support | The pricing page lists priority support for BUSINESS, and the documentation directs mobile app users to contact the support team for help. | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. |
| Target customers | The pricing page presents STARTER as suited to solopreneurs, startups, and new online shops, with paid tiers adding CRM, analytics, automation, and customization. | Freshchat is described as suitable for small businesses through large enterprises and for organizations in e-commerce, travel and hospitality, healthcare, and other sectors. |
Chative plans
- STARTERFree
- TEAM$10 a month
- BUSINESS$25 a month
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick Chative if…
You want what its maker publishes above — check its page for the details.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.