Chative
7.3#44 in live chat softwareFrom $10 a monthFree planAndroidiOSWebAPI
VisitChative vs Chatwoot
What both publish
| Fact | Chative | Chatwoot |
|---|---|---|
| Omnichannel inbox | Chative brings customer conversations from connected channels into a shared inbox and supports unified customer profiles. | It unifies website live chat, email, WhatsApp, Facebook, Instagram, Telegram, LINE, TikTok, X, SMS, voice, and API conversations in one inbox. |
| Product | Chative describes itself as an all-in-one customer engagement platform for e-commerce messaging, live chat, AI agents, and customer support. | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. |
| Support | The pricing page lists priority support for BUSINESS, and the documentation directs mobile app users to contact the support team for help. | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. |
Chative plans
- STARTERFree
- TEAM$10 a month
- BUSINESS$25 a month
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Pick Chative if…
You want what its maker publishes above — check its page for the details.
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.