Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
Visit| Fact | Chatbase | Waaibot |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Campaign analytics include read, replied, and clicked rates, while live chat supports multiple team members and agent routing. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California | Karachi, Pakistan |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The site names Zapier, Make.com, n8n, Google Sheets, Shopify, GoHighLevel, and CRMs via webhooks as integrations. |
| Knowledge-base answers | Yes | Yes |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Waaibot describes itself as a visual automation platform for WhatsApp, AI agents, commerce, and customer support. |
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
You want what its maker publishes above — check its page for the details.