Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Octalas
What both publish
| Fact | Chatbase | Octalas |
|---|---|---|
| Company identity | The privacy policy identifies the legal entity as Chatbase Inc. at 2261 Market Street, San Francisco, California. | Octalas.com identifies itself as part of Octalas Group Ltd, an Ireland company. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The site lists WordPress, Shopify, Slack, Facebook Messenger, HelpDesk, LiveChat, Wix, Squarespace, Hostinger, and GoDaddy integrations. |
| Knowledge-base answers | Yes | Yes |
| Knowledge sources | Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data as sources. | AI Knowledge can scan websites, help centers, and text articles to generate chatbot knowledge. |
| Paid from | 40 | 19 |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Octalas plans
- Starter$19 a month
- Growth$79 a month
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Octalas if…
You want what its maker publishes above — check its page for the details.