Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Echo AI
What both publish
| Fact | Chatbase | Echo AI |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The integrations page lists Instagram, Messenger, WhatsApp, Telegram, X, Slack, Discord, Stripe, PayPal, Square, Shopify, Google Calendar, Outlook, Calendly, MetaMask, Phantom, Reown, and Zapier. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 40 | 25 |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Echo AI is a no-code platform for building an autonomous AI agent trained on a user's knowledge, tone, and catalog. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Echo AI plans
- FreeFree
- Pro$25 a month
- Business$50 a month
- EnterprisePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Echo AI if…
You want what its maker publishes above — check its page for the details.