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Chatbase vs Cribo

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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Cribo logo

Cribo

6.5#196 in chatbot buildersFrom $29 a month
WebAPI
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What both publish

FactChatbaseCribo
Deployment channelsmultichannelmessaging
Free planYesNo
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Yes
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.Listed integrations include Shopify, HubSpot, Salesforce, Zapier, and a custom API; the Zapier listing says it connects Cribo to 6,000+ apps.
Paid from4029
ProductChatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.Cribo is a WhatsApp Business Platform for teams to sell, support, and scale through WhatsApp.

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Cribo plans

  • Basic$29 a month
  • Pro$99 a month
  • Enterprise$299 a month

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Cribo if…

You want what its maker publishes above — check its page for the details.

Charts they share