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Chatbase vs Crafter.ai

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatbaseCrafter.ai
Deployment channelsmultichannelmultichannel
Free planYesNo
HeadquartersSan Francisco, CaliforniaReggio Emilia, Italy
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Yes
Knowledge-base answersYesYes

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Crafter.ai plans

  • Free TrialFree
  • Pay as you go€20 a month
  • Enterprise—

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Crafter.ai if…

You want what its maker publishes above — check its page for the details.

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