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Chatbase vs Connectflow

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatbaseConnectflow
Deployment channelsmultichannelmultichannel
Free planYesYes
HeadquartersSan Francisco, CaliforniaTallinn, Estonia
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Yes
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.The site names Slack, Microsoft Teams, WhatsApp, Webflow, OpenAI, and Google Calendar among supported integrations.
Knowledge-base answersYesYes
Knowledge sourcesAgents can use help centers, files, links, Q&As, Notion pages, tickets, and product data as sources.Users can train chatbots with uploaded PDFs, Word documents, spreadsheets, text, and URLs.
Paid from4035
ProductChatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.Connectflow describes itself as a no-code platform for creating, customizing, and deploying AI assistants.

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Connectflow plans

  • FreeFree
  • Professional$35 a month
  • Professional$35 a year
  • Premium$99 a month
  • Premium$99 a year

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Connectflow if…

You want what its maker publishes above — check its page for the details.

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