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Chatbase vs Concie

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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Concie logo

Concie

6.6#188 in chatbot buildersFrom $59 a month
WebAPI
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What both publish

FactChatbaseConcie
Deployment channelsmultichannelmultichannel
Free planYesNo
Human handoffThe helpdesk supports escalation to humans while preserving the conversation transcript and context.Concie can escalate a conversation with its context so a human can take over.
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.The maker lists Shopify, WooCommerce, BigCommerce, Magento and PrestaShop, plus Gmail, Outlook, Mailchimp and Slack, and says it offers a REST API and webhooks.
Knowledge-base answersYesYes
Paid from4059

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Concie plans

  • Starter$59 a month
  • Standard$179 a month
  • Professional$479 a month
  • Credit top-up pack$20, paid once

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Concie if…

You want what its maker publishes above — check its page for the details.

Charts they share