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Chatbase vs Chatsmart

Chatbase

8.9#2 in chatbot buildersFrom $40 a month
Free planAndroidiOSWebAPI
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Chatsmart

6.9#138 in chatbot buildersFrom $25 a month
Free planWebAPI
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What both publish

FactChatbaseChatsmart
Deployment channelsmultichannelmultichannel
Free planYesYes
IntegrationsListed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com.The homepage says agents can integrate with Slack and WhatsApp; the pricing page lists a Crisp plugin and Slack bot on the Start plan.
Knowledge-base answersYesYes
ProductChatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.Chatsmart describes itself as a no-code platform for creating custom chatbots trained on a user's data.

Chatbase plans

  • FreeFree
  • Hobby$40 a month
  • Standard$150 a month
  • Pro$500 a month
  • EnterprisePriced on request

Chatsmart plans

  • Start$25 a month
  • Business$99 a month
  • Enterprise$499 a month
  • DiscoverFree

Pick Chatbase if…

Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.

Pick Chatsmart if…

You want what its maker publishes above — check its page for the details.

Charts they share