Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs ChatNova
What both publish
| Fact | Chatbase | ChatNova |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | The dashboard provides conversation history and analytics about chats, common questions, and AI performance. |
| Deployment channels | multichannel | website |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Knowledge-base answers | Yes | Yes |
| Knowledge sources | Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data as sources. | The platform can scrape websites and train chatbots on uploaded PDFs, CSV, and TXT files. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
ChatNova plans
- FreeFree
- Starter$10 a month
- Growth$20 a month
- ScalePriced on request
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick ChatNova if…
You want what its maker publishes above — check its page for the details.