Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
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| Fact | Chatbase | Chatmount |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | Analytics include message trends, popular questions, response quality metrics, and lead conversion tracking. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The pricing FAQ lists Zapier, WordPress, Zendesk, and Salesforce among supported integrations and channels. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 40 | 49 |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Chatmount is a no-code AI chatbot builder that trains on business content, captures leads, and hands complex conversations to a human operator. |
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
You want what its maker publishes above — check its page for the details.