Chatbase
8.9#2 in chatbot buildersFrom $40 a monthFree planAndroidiOSWebAPI
VisitChatbase vs Chatim
What both publish
| Fact | Chatbase | Chatim |
|---|---|---|
| Analytics | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. | The analytics dashboard tracks visitor trends, browser and device breakdown, referral sources, and conversation volume. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | The helpdesk supports escalation to humans while preserving the conversation transcript and context. | Yes |
| Integrations | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. | The site lists Slack, WordPress, Shopify, Wix, Squarespace, Webflow, Magento, Google Tag Manager, Adobe Launch, Pipedrive, Telegram, WhatsApp Business, and Messenger integrations; Zapier and HubSpot are marked “Soon.” |
| Knowledge-base answers | Yes | Yes |
| Paid from | 40 | 9 |
| Product | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. | Chatim combines website live chat with rule-based and AI chatbot automation for business customer support and lead generation. |
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Chatim plans
- Starter$9 a month
- Pro$29 a month
- Ultimate$59 a month
- FreeFree
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.
Pick Chatim if…
You want what its maker publishes above — check its page for the details.