Chatasist
7.2#50 in live chat softwareFrom $49 a monthFree planAndroidiOSWebAPI
VisitChatasist vs Freshchat
What both publish
| Fact | Chatasist | Freshchat |
|---|---|---|
| Channels | Its inbox supports website chat, WhatsApp, Telegram, Facebook and Instagram, and email-to-ticket workflows. | Freshchat supports website and mobile-app chat, email, Facebook and Instagram messaging, SMS, WhatsApp, LINE, and Google Business Messages. |
| Security | The privacy policy says the company uses technical and organizational measures designed to protect personal information, while noting that internet transmission and storage cannot be guaranteed completely secure. | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. |
| Support | Product support is available through the help center, in-app support chat and [email protected], with stated hours Monday–Friday, 09:00–18:00 GMT+3. | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. |
Chatasist plans
- FreeFree
- Starter$49 a month
- Growth$149 a month
- Scale$449 a month
- Enterprise$1,499 a month
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick Chatasist if…
You want what its maker publishes above — check its page for the details.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.