
Chargeback Gurus Platform
5.3#18 in chargeback management softwareWebAPI
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| Fact | Chargeback Gurus Platform | Chargeflow |
|---|---|---|
| Analytics | The analytics offering is presented as a way to uncover vulnerabilities, identify trends, and improve business processes. | Insights provides a unified dashboard for chargeback data across payment processors, with win-rate trends and processor-level analytics. |
| Headquarters | Plano, Texas, United States | 251 Little Falls Dr, Wilmington, DE 19808, United States |
| Integrations | The integrations directory lists payment services and business tools including Stripe, PayPal, Shopify, WooCommerce, HubSpot, and Zendesk. | The documented catalog includes Stripe, Shopify Payments, PayPal, Braintree, Adyen, Checkout.com, WooPayments, Klarna, Affirm, Afterpay, Recharge, Chargebee, Recurly, Gmail, Gorgias, Zendesk and Zapier. |
| Prevention | Prevention services include Enhanced Smart Prevention Alerts and Order Intelligence. | Prevent scans transactions after checkout and before fulfillment, then supports automatic approval, verification, or cancellation based on risk scores and merchant rules. |
| Security | The security page states PCI DSS 4.0, SOC 2 Type 2, GDPR, and ISO 27001 compliance or certification claims. | Chargeflow says it uses AES-256 encryption at rest, TLS in transit, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information. |
It suits merchants managing disputes and merchant service providers that need portfolio-level visibility, multi-merchant management, or private-label capabilities. The platform is positioned for both SMB and enterprise companies.
Chargeflow suits eCommerce, SaaS, enterprise, and airline businesses managing disputes or seeking chargeback prevention and analytics. Its free Insights plan may suit teams that need processor-level chargeback reporting.