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Certinia Customer Success Cloud vs Gainsight Customer Success

Certinia Customer Success Cloud

6.1 #13 in Customer Success Software

About Certinia Customer Success Cloud

Gainsight Customer Success

5.8 #25 in Customer Health Score Software

About Gainsight Customer Success
Certinia Customer Success CloudGainsight Customer Success
Platformsapi, WebAndroid, iOS, Web
Free planNoNo
Health scoringYesYes
Onboarding workflowsYesYes
Renewal trackingYesYes
Success playbooksYesYes
Customer portalYesYes

Listed together in Best Customer Success Software