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Certero for Enterprise ITAM vs Freshservice

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Freshservice

7.9#1 in hr case management softwareFrom $19 a month
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What both publish

FactCertero for Enterprise ITAMFreshservice
Asset managementFeatures include hardware warranty tracking, costing rules, dashboards, KPIs, threshold alerts and custom groups built through a query builder or SQL.Asset lifecycle, hardware, software and SaaS management track inventory, usage, compliance and retirement.
IntegrationsNamed connectors include Active Directory, Microsoft SCCM, Intune, WSUS, VMware, Hyper-V, AWS, Azure and Cisco Meraki; the page says 16 of 28 connectors are named there.Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps.
PurposeCerteroX ITAM discovers and inventories technology assets across platforms in a shared system record.Freshservice is an AI-powered IT management solution designed to simplify employee experiences.

Certero for Enterprise ITAM plans

  • CerteroX ITAMPriced on request

Freshservice plans

  • Starter$19 a month
  • Growth$49 a month
  • Pro$99 a month
  • EnterprisePriced on request

Pick Certero for Enterprise ITAM if…

Certero for Enterprise ITAM may suit organizations that need to discover and manage assets across diverse operating systems and cloud environments. Hybrid deployment and employee self-service are listed capabilities.

Pick Freshservice if…

Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.

Charts they share