
Certero for Enterprise ITAM
6.8#52 in it asset management softwareAndroidiOSWebAPI
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| Fact | Certero for Enterprise ITAM | Freshservice |
|---|---|---|
| Asset management | Features include hardware warranty tracking, costing rules, dashboards, KPIs, threshold alerts and custom groups built through a query builder or SQL. | Asset lifecycle, hardware, software and SaaS management track inventory, usage, compliance and retirement. |
| Integrations | Named connectors include Active Directory, Microsoft SCCM, Intune, WSUS, VMware, Hyper-V, AWS, Azure and Cisco Meraki; the page says 16 of 28 connectors are named there. | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. |
| Purpose | CerteroX ITAM discovers and inventories technology assets across platforms in a shared system record. | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. |
Certero for Enterprise ITAM may suit organizations that need to discover and manage assets across diverse operating systems and cloud environments. Hybrid deployment and employee self-service are listed capabilities.
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.