
Census CRM
5.4#20 in healthcare crm softwareWeb
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| Fact | Census CRM | Zoho CRM |
|---|---|---|
| Headquarters | East Hampton, New York, United States | Chennai, India |
| Integrations | Officially listed integrations include CallRail, CTM, Twilio, Google Ads, Meta Ads, WordPress, Wix, Squarespace, Webflow, Kipu, and Sunwave. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Census CRM is a CRM built for addiction treatment and behavioral health admissions teams. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Security | Data is encrypted at rest and in transit, with audit logging, session timeout, reauthentication, and five role-based access levels. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Onboarding includes team training, documentation, video walkthroughs, and ongoing support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Census CRM is designed for behavioral-health admissions, marketing, business-development, owner-operator, and alumni teams. It may suit organizations that need admissions workflows and facility placement support.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.