CDK CRM
7.2#8 in automotive crm softwareFrom $28 a monthAndroidiOSWebAPI
Visit| Fact | CDK CRM | Get My Auto CRM |
|---|---|---|
| Headquarters | Austin, Texas, United States | Irvine, California, United States |
| Integrations | CDK CRM APIs are built for the Fortellis Automotive Commerce Exchange and support retrieval, historical access, record creation or editing, and real-time updates. | Listed connections include QuickBooks, Carfax, AutoCheck, NMVTIS, Dealertrack, RouteOne, CUDL, and multiple vehicle valuation services and listing sites. |
| Marketing | CDK CRM marketing provides data and alerts to identify customers likely to buy and re-engage them with one-to-one communications. | Marketing tools include text blasts, email marketing, campaign tracking, attribution and return-on-investment analytics. |
| Purpose | CDK CRM is automotive CRM software that helps dealership teams manage leads, appointments, customer engagement, and follow-up across Sales and Service. | Get My Auto CRM captures dealership leads, automates follow-up, and tracks shoppers from inquiry through sale. |
| Rating on Apple App Store | 2.2 out of 5 from 306 ratings | 4.9 out of 5 from 14 ratings |
| Rating on Google Play | 1.6 out of 5 from 298 reviews | 4.8 out of 5 from 5 reviews |
CDK CRM is presented for auto dealerships and their Sales and Service teams handling customer leads and follow-up. Its communication, marketing, reporting, and integration tools address dealership workflows.
This CRM is aimed at established independent dealerships, particularly those selling 40 or more cars monthly. Its lead routing, sales pipeline, communication tools, and mobile app suit teams tracking shoppers through a sale.