cBrain F2
6.3#3 in customer communications management softwareAndroidiOSWebAPI
VisitcBrain F2 vs SmartCOMM
What both publish
| Fact | cBrain F2 | SmartCOMM |
|---|---|---|
| Compliance | cBrain says F2 supports ISO 27001 and ISAE audit standards and aligns with GDPR requirements. | The maker lists PCI DSS, SOC 1 and SOC 2, HIPAA, ISO/IEC 27001:2022, and other security and compliance programs. |
| Founded | 2002 | 2004 |
| Integrations | cBrain describes integrations for connecting line-of-business systems, external platforms and registers, master data, email, and external reporting and analytics systems. | The maker's marketplace lists SmartCOMM solutions for nCino, Appian, Guidewire PolicyCenter, Hyland Nuxeo, Duck Creek Claims and Policy, and ICE Mortgage Technology MSP. |
| Purpose | cBrain F2 is a commercial off-the-shelf platform for government case and document management and digital transformation. | SmartCOMM is customer communications management software for creating and managing personalized, interactive, multichannel communications. |
| Security | cBrain states it is certified to ISO 27001 and ISO 14001, and that EY independently provides ISAE 3000 and ISAE 3402 assurance related to F2 and M4 services. | The maker says it uses TLS with up to AES-256 encryption in transit, FIPS 140-2-compliant encryption at rest, and backups encrypted up to AES-256. |
cBrain F2 plans
No prices published.
SmartCOMM plans
- SmartCOMMPriced on request
Pick cBrain F2 if…
F2 is designed for government organizations managing cases, documents, communications, and approvals. Its mobile access and integration options may suit teams working across office, remote, and field settings.
Pick SmartCOMM if…
SmartCOMM may suit organizations in regulated industries or with high-volume, multichannel communication needs. Listed sectors include insurance, financial services, healthcare, utilities, and government.