CaseLight
6.0#20 in nonprofit case management softwareWebLinuxSelf-hosted
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| Fact | CaseLight | In-Form |
|---|---|---|
| Headquarters | Los Osos, California, United States | London, United Kingdom |
| Integrations | The product page does not list third-party integrations. | Listed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise. |
| Purpose | CaseLight is an open-source case management system for organizations doing frontline human-services work. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Reporting | Its reporting and monitoring and evaluation features turn frontline records into data funders request. | In-Form Community includes standard reports and dashboards, while Essential offers over 200 reports and dashboards out of the box. |
| Security | The hosted service gives each organization an isolated database, encrypts sensitive fields at rest, and forces traffic over HTTPS. | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. |
| Support | Lighthouse offers managed hosting with patching, backups, and an in-kind service-level agreement. | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. |
CaseLight may suit nonprofits and other mission-driven organizations managing human-services casework. It is aimed at teams that need case records and reporting, with self-hosting or managed service options.
In-Form is aimed at non-profit organisations managing client relationships and casework, particularly housing and homelessness services. The available features also address family, mental health, addiction, employment, refugee, and veteran services.