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CaseLight vs In-Form

CaseLight

6.0#20 in nonprofit case management software
WebLinuxSelf-hosted
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In-Form logo

In-Form

8.0#1 in nonprofit case management softwareFrom £165 a year
Free planAndroidiOSWebAPI
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What both publish

FactCaseLightIn-Form
HeadquartersLos Osos, California, United StatesLondon, United Kingdom
IntegrationsThe product page does not list third-party integrations.Listed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise.
PurposeCaseLight is an open-source case management system for organizations doing frontline human-services work.In-Form is a case management system designed around client relationships for non-profit organisations.
ReportingIts reporting and monitoring and evaluation features turn frontline records into data funders request.In-Form Community includes standard reports and dashboards, while Essential offers over 200 reports and dashboards out of the box.
SecurityThe hosted service gives each organization an isolated database, encrypts sensitive fields at rest, and forces traffic over HTTPS.The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified.
SupportLighthouse offers managed hosting with patching, backups, and an in-kind service-level agreement.Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation.

CaseLight plans

  • Deployment and customizationPriced on request
  • Managed hostingPriced on request

In-Form plans

  • CommunityFree
  • In-Form Essential£165 a year
  • Essential£165 a year
  • Enterprise£300 a year
  • In-Form Enterprise£300 a year
  • In-Form Community£360 a year

Pick CaseLight if…

CaseLight may suit nonprofits and other mission-driven organizations managing human-services casework. It is aimed at teams that need case records and reporting, with self-hosting or managed service options.

Pick In-Form if…

In-Form is aimed at non-profit organisations managing client relationships and casework, particularly housing and homelessness services. The available features also address family, mental health, addiction, employment, refugee, and veteran services.

Charts they share