Case Closed Software
7.0#32 in case management softwareAndroidiOSWebAPI
VisitCase Closed Software vs Tracker
What both publish
| Fact | Case Closed Software | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | The product is available through U.S.-based cloud hosting and on-premises deployment; the site says most customers use Microsoft Azure cloud hosting. | cloud |
| Integrations | The platform supports secure API integrations with RMS, CAD, analytics, and reporting tools, plus custom NCIC and local database integrations when authorized. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Case Closed is a case management and intelligence platform for law enforcement and investigative agencies. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says data is encrypted in transit and at rest, with MFA, access controls, audit logging, and daily backups. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The support center lists weekday hours of 9:00 AM–6:00 PM CST and says critical incidents may be handled outside those hours based on service level. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
Case Closed Software plans
- Case Closed SoftwarePriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Case Closed Software if…
Case Closed Software is aimed at law enforcement and investigative agencies managing cases, evidence, intelligence, or confidential informants. It may suit agencies seeking integrations and a hybrid deployment.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.