
Carepatron
8.2#1 in medical appointment scheduling softwareFrom $15.50 a monthFree planAndroidiOSWebAPI
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| Fact | Carepatron | PracticeRunner |
|---|---|---|
| Billing | Billing tools support invoices, online payments, superbills and electronic insurance claims. | Billing features include invoices, AutoPay, automatic invoicing, cards, bank transfers, external payment recording, superbills, statements and CMS-1500 claims. |
| Company legal name | Crunchbase lists the legal name as Carepatron Ltd, while Google Play identifies the developer as Care Patron Ltd. | The service is operated by PracticeRunner LLC. |
| Documentation | Clinical notes, treatment plans and customizable templates are included. | The help center lists 58 articles covering setup, scheduling, billing, forms, supervision, exports, security and AI settings. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | Listed integrations are Stripe for payments and Google Calendar for calendar synchronization. |
| Public API | Carepatron offers a secure REST API; its first public phase provides asynchronous contacts export using API keys. | A website scheduling widget exposes a documented JavaScript embed and custom-button API with booking, inquiry, provider, display and label attributes. |
| Rating on Capterra | 4.4 out of 5 from 860 reviews. | 0.0 out of 5 from 0 reviews |
| Rating on GetApp | 4.4 out of 5 from 858 reviews. | No rating available; 0 reviews |
| Scheduling | The platform provides online booking, calendars and automated appointment reminders. | Scheduling includes recurring appointments, availability, consultation scheduling, calendar feeds, synchronization and appointment requests. |
| Security | Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
Carepatron suits behavioral, medical, allied health and wellness practitioners who need scheduling alongside clinical and billing workflows. It may also suit practices that want telehealth, an AI note scribe or API access on Advanced.
PracticeRunner suits therapy providers and practices that need scheduling, clinical documentation, billing, and practice coordination in one system. Its case types cover individual and group-based services.