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Cardina vs Cobrowse.io

Cardina

6.7#11 in video customer support softwareFrom $69 a month
Free planWeb
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Cobrowse.io logo

Cobrowse.io

7.6#3 in video customer support softwareFrom $3 a month
AndroidiOSWebAPI
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What both publish

FactCardinaCobrowse.io
HeadquartersNew York, New York, USAThe Apple listing gives Cobrowse.io LLC an address at 10 Allen Road, Wellesley, Massachusetts, United States.
IntegrationsCardina lists integrations with Intercom, Zendesk, Salesforce, Sentry, and Slack.Named integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks.
ProductCardina lets support and sales teams see, draw on, and cobrowse a customer’s screen during a phone or live chat interaction.Cobrowse lets human and AI agents collaboratively browse and navigate customers’ digital channels in real time.

Cardina plans

  • FreeFree
  • Pro$69 a month
  • Extra Replay sessions add-on$89 a month
  • EnterprisePriced on request

Cobrowse.io plans

  • Web co-browse$18 a month
  • Named agents — web and mobile apps$36 a year
  • Web and mobile co-browse$36 a month
  • Named agents — web$216 a year
  • CustomPriced on request

Pick Cardina if…

It suits support and sales teams that need to guide customers on-screen or assist with permission-based remote interaction. Teams needing replay, audit visibility, and listed privacy controls may also find its features relevant.

Pick Cobrowse.io if…

Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.

Charts they share