Cardina
6.7#11 in video customer support softwareFrom $69 a monthFree planWeb
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| Fact | Cardina | Cobrowse.io |
|---|---|---|
| Headquarters | New York, New York, USA | The Apple listing gives Cobrowse.io LLC an address at 10 Allen Road, Wellesley, Massachusetts, United States. |
| Integrations | Cardina lists integrations with Intercom, Zendesk, Salesforce, Sentry, and Slack. | Named integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks. |
| Product | Cardina lets support and sales teams see, draw on, and cobrowse a customer’s screen during a phone or live chat interaction. | Cobrowse lets human and AI agents collaboratively browse and navigate customers’ digital channels in real time. |
It suits support and sales teams that need to guide customers on-screen or assist with permission-based remote interaction. Teams needing replay, audit visibility, and listed privacy controls may also find its features relevant.
Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.