Captivated
5.7#26 in business texting softwareiOSWebAPIExtension
VisitCaptivated vs Sociocs
What both publish
| Fact | Captivated | Sociocs |
|---|---|---|
| API | Captivated says API access is available on Pro plans for connecting other applications and starting two-way conversations. | Sociocs exposes REST APIs at api.sociocs.com for initiating conversations with JSON requests and responses. |
| Automation | Workflows can automate appointment communications, follow-ups, and other customer messaging cadences. | The product advertises auto actions, appointment-confirmation and review-notification bots, plus custom workflow automation. |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | Native or listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress and Zapier. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | Sociocs is business texting software for bulk SMS campaigns and customer conversations, with multiple communication channels in one inbox. |
| Support | Pricing states every plan includes live support, while the support page describes personalized onboarding, one-on-one training, and ongoing help by text or call. | Premium includes premium onboarding service and high priority support, while its WordPress integration page says technical experts can assist with the integration. |
Captivated plans
- Choice—
- Engage—
- Pro—
- Starter—
Sociocs plans
- FreeFree
- Standard$24 a month
- Premium$149 a month
- CustomPriced on request
Pick Captivated if…
Captivated suits businesses that need teams to manage customer texts together and automate follow-ups or appointment communications. The product highlights healthcare, automotive, home services, lawn care, golf, and restaurant use.
Pick Sociocs if…
Sociocs suits businesses and teams that need texting campaigns and shared customer conversations, including clinics, online businesses, fitness studios, and hotels. It may be useful where teams need more than SMS, such as WhatsApp or social messaging channels.