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Candu vs Onboard

Candu logo

Candu

7.5#2 in user onboarding softwareFrom $199 a month
Free planWebAPIExtension
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Onboard

6.2#21 in user onboarding softwareFrom $25 a month
WebAPI
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What both publish

FactCanduOnboard
AudienceCandu describes its intended users as growth product managers, designers and developers working on onboarding, product adoption and product-led growth.Onboard is built for post-sale customer success, implementation, and onboarding teams managing multiple stakeholders, variable requirements, and fixed deadlines.
HeadquartersWalnut, California, United StatesMiami Beach, Florida, United States
IntegrationsDocumented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe.The integrations page lists Salesforce, HubSpot, Slack, Zapier, Workato, and other CRM, collaboration, workflow, analytics, and development tools.
PurposeCandu creates in-product onboarding, upgrade prompts and announcements that match a product’s design.Onboard helps B2B teams manage customer implementations with repeatable workflows, deadlines, and shared progress visibility.
SecurityCandu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024.The Trust Center lists SOC 2 Type II, CCPA, GDPR, and COPPA among its compliance standards, and says the updated SOC 2 Type II audit report was completed August 5, 2026.

Candu plans

  • FreeFree
  • Starter$199 a month
  • Growth$799 a month
  • EnterprisePriced on request

Onboard plans

  • Starter$25 a month
  • Essentials$300 a month
  • Pro$1,000 a month

Pick Candu if…

Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.

Pick Onboard if…

Onboard suits post-sale, implementation, and customer-success teams coordinating multiple stakeholders, changing requirements, and fixed deadlines. It is also useful for teams needing CRM-triggered projects, portals, dashboards, or API workflows.

Charts they share