
Candu
7.5#2 in user onboarding softwareFrom $199 a monthFree planWebAPIExtension
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| Fact | Candu | GuideMark |
|---|---|---|
| Headquarters | Walnut, California, United States | Berlin, Germany |
| Installation | All features require a JavaScript snippet in the site head, after which teams publish content through Candu without redeploying their application. | Installation uses one script tag in the website head, with no SDK or build step required. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | The privacy policy lists Supabase, Vercel, Stripe, Resend, Groq, and Google Analytics as service providers used to operate GuideMark. |
| Privacy | Candu says customer data is stored in AWS eu-west-1 by default, it does not require or actively collect PII, and data is deleted within 30 days after contract termination. | The GDPR page says GuideMark does not proactively track end users and stores and processes end-user information in Germany. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | The GDPR page states that data in transit and at rest is encrypted using industry-standard protocols and that a data processing agreement is provided. |
Candu suits growth product managers, designers, and developers responsible for onboarding, adoption, and product-led growth. It fits teams that need customizable in-product guidance, segmentation, analytics, and publishing controls on web products.
GuideMark suits web product teams creating onboarding tours, checklists, and contextual guides. Its path mapping and drop-off identification may be useful to teams looking for places to draft onboarding improvements.