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Canalix Advanced Case Management vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactCanalix Advanced Case ManagementTracker
Deploymentcloudcloud
HeadquartersLondon, United KingdomAtlanta, Georgia
IntegrationsCanalix says its solutions can integrate with existing systems and third-party applications; its inspection page also describes integration into existing inspection workflows.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
ProductAdvanced Case Management is a fifth-generation low-code platform that uses data, rule-driven automation, user experience design, and AI to improve caseworker efficiency.Riverside provides tools for recording remote podcasts and video interviews.
PurposeCanalix Advanced Case Management is a low-code, highly configurable case management platform aimed at improving efficiency through data use, rules-driven automation, user experience and AI.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityCanalix says its information security system is based on ISO 27001 and links to an ISO 27001 certificate and Cyber Essentials certificate.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportThe G-Cloud page states that standard support includes SLAs during normal working hours and 99.5% system availability, with optional 24/7 support and elevated RTOs and RPOs.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

Canalix Advanced Case Management plans

No prices published.

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick Canalix Advanced Case Management if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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