
Canalix Advanced Case Management
5.9#146 in case management softwareWeb
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| Fact | Canalix Advanced Case Management | Tracker |
|---|---|---|
| Deployment | cloud | cloud |
| Headquarters | London, United Kingdom | Atlanta, Georgia |
| Integrations | Canalix says its solutions can integrate with existing systems and third-party applications; its inspection page also describes integration into existing inspection workflows. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Product | Advanced Case Management is a fifth-generation low-code platform that uses data, rule-driven automation, user experience design, and AI to improve caseworker efficiency. | Riverside provides tools for recording remote podcasts and video interviews. |
| Purpose | Canalix Advanced Case Management is a low-code, highly configurable case management platform aimed at improving efficiency through data use, rules-driven automation, user experience and AI. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | Canalix says its information security system is based on ISO 27001 and links to an ISO 27001 certificate and Cyber Essentials certificate. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The G-Cloud page states that standard support includes SLAs during normal working hours and 99.5% system availability, with optional 24/7 support and elevated RTOs and RPOs. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
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You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.