CallRoot
5.6#32 in call tracking softwareWeb
VisitCallRoot vs PBXDom
What both publish
| Fact | CallRoot | PBXDom |
|---|---|---|
| Data retention | The GDPR page says closed account contents are deleted within six months, backups are kept for 12 months, and legal transaction information for 10 years. | Retention ranges from one year on Basic to five or more years on Enterprise. |
| Headquarters | Palo Alto, CA, United States | Covina, California, United States |
| Product | CallRoot describes itself as phone call tracking and analytics software for marketers and agencies. | PBXDom turns call records from an existing phone system into analytics dashboards, 911 alerts, and call accounting. |
| Security | The privacy policy says sensitive information is encrypted using TLS/SSL, accounts have two-factor authentication, and the company conducts regular vulnerability checks. | PBXDom’s security page describes a local collector forwarding PBX call records to hosted reporting, and explicitly says that page implies no certification or compliance status. |
CallRoot plans
No prices published.
PBXDom plans
- Basic$99 a month
- Pro$199 a month
- Scale$499 a month
- Advanced$1,199 a month
- Enterprise on-premises version$60,000 a year
- Enterprise on-premises$60,000 a year
Pick CallRoot if…
CallRoot suits marketers and agencies that need keyword-level attribution and recorded call analytics. It also fits teams sharing reporting access with clients or connecting calls to CRM systems.
Pick PBXDom if…
PBXDom may suit IT teams that want reporting and call accounting for an existing phone system. It is intended for organizations maintaining systems, including legacy PBXs, rather than replacing them.