
CallRail
7.7#2 in call tracking softwareFrom $50 a monthAndroidiOSWebAPI
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| Fact | CallRail | Mediahawk |
|---|---|---|
| Founded | 2011 | 2002 |
| Headquarters | Atlanta, Georgia, United States | Milton Keynes, England, UK |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | Mediahawk lists integrations including Google products, Meta, HubSpot, Salesforce, Microsoft Power BI, and Zapier. |
| Product | CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution. | Mediahawk provides call tracking and marketing attribution to help marketers understand which campaigns generate calls and leads. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | Mediahawk states it is OFCOM registered and regulated, PECR regulated, ICO registered, and Cyber Essentials certified, and supports multi-factor authentication. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The Client Excellence Programme includes support from onboarding onward; support is also available through a portal, phone, email, and website live chat. |
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
It suits marketers and organizations that need to connect advertising activity with phone enquiries and other lead actions. The Enterprise plan is described for large businesses seeking extensive analytics and support.