
CallMeter
6.4#7 in voip monitoring softwareWebAPISelf-hosted
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| Fact | CallMeter | Telchemy SQmediator |
|---|---|---|
| Purpose | CallMeter is a cloud-based SIP stress testing and VoIP analytics platform for evaluating, monitoring, and benchmarking voice infrastructure. | SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time. |
| Quality metrics | It collects more than 90 real-time measurements per endpoint every second, including quality, network, timing, audio and video data. | It reports QoE/QoS metrics, including MOS scores, and analyzes SIP registration, call setup, and failure codes. |
| Security | The privacy policy states that CallMeter uses TLS 1.3 encryption in transit, AES-256 encryption at rest, application-level encryption for sensitive credentials, access controls and regular security assessments. | Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules. |
| Support | General support is available at [email protected], with sales contact available for formal SLA agreements. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
CallMeter suits telecom and network teams, SRE and NOC staff, DevOps teams, MSPs, procurement teams, and telecom managers evaluating or monitoring voice infrastructure. User-owned workers may suit teams whose SIP infrastructure is private.
SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.