CallFinder
5.5#28 in customer service qa softwareWeb
VisitCallFinder vs Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | CallFinder | Microsoft Dynamics 365 Sales |
|---|---|---|
| Founded | 1990 | 1975 |
| Headquarters | South Burlington, Vermont, United States | Redmond, Washington, USA |
| Integrations | CallFinder says it works with any telephony system and call recording provider, using API access to ingest call recordings and metadata. | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. |
| Security | CallFinder says it is SOC 2 compliant and applies application- and user-level protections to limit access to confidential information. | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. |
CallFinder plans
- Custom pricingPriced on request
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Pick CallFinder if…
CallFinder is aimed at contact centers of any size and industry, including healthcare, credit unions, crisis centers, collections, and insurance. It suits teams focused on call quality, agent coaching, and customer experience.
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.