
CallCabinet
5.4#15 in call recording softwareWebSelf-hosted
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| Fact | CallCabinet | Dubber |
|---|---|---|
| Compliance | The product page names GDPR, MiFID II, HIPAA, and FINRA among the regulations it supports. | Dubber lists PCI, HIPAA and GDPR among the compliance frameworks supported by its Teams solution. |
| Headquarters | CallCabinet is headquartered in Boca Raton, Florida. | Melbourne, Australia |
| Integrations | The page lists Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral integrations. | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. |
| Product | CallCabinet is now part of Smarsh, combining compliant voice recording with advanced analytics. | Dubber captures and consolidates compliant voice recordings from telecommunication networks and collaboration services in a secure cloud platform. |
| Security | Smarsh says its security controls include encryption in transit and at rest, single sign-on and multifactor identification, independent penetration testing, disaster recovery, and third-party audits. | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. |
| Support | The CallCabinet support portal provides a Submit a request option and lists [email protected] as a contact. | The Microsoft Teams offering advertises global 24×7 support and onboarding help. |
CallCabinet is suited to organizations that need compliant recording and analysis across varied voice environments. Its listed audience includes sectors such as finance, healthcare, public services, and retail.
Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.